Good Price. Local Advice.



The use of this website (Website) is subject to the following terms and conditions (Terms). You should read these Terms thoroughly before using the Website and online store or ordering any Products from the Website. Your usage of the Website indicates your acceptance of these terms and conditions. Your placement of an order also indicates acceptance of these terms and conditions.
Good Price Pharmacy Franchising Pty Limited ACN 138 595 034 is the owner and publisher of the Website. A reference in these terms to “GP Discount Pharmacy” is a reference to those companies, in their roles as publisher of the Website as applicable. These Terms represent a binding legal agreement between you and the GP Discount Pharmacy company.

The information contained on this Website or any product packaging is not intended nor implied to be a substitute for professional medical advice. Always seek the advice of your pharmacist, general practitioner, other medical practitioner or qualified health provider before starting any new medical treatment, continuing any medical treatment or with any questions you may have regarding yours or any other party’s medical condition.

Return Policy

GP Discount Pharmacy will provide a refund to a customer where required in accordance with the Australian Consumer Law, when there is proof of purchase. The circumstances which may entitle a customer to a refund include the following circumstances:

  • If the goods are faulty
  • The goods are not as described by the store
  • The goods are unable to be used for their intended purpose
  • The goods do not meet a reasonably expected level of quality or performance
  • The product had expired at the time of purchase, or could not be used reasonably in the time remaining.

See below for further information in relation to warranties and liability. Customers are not legally entitled to a refund if:

  • They change their mind or no longer want the goods
  • Knew about the fault prior to purchase or if they cause the fault
  • Choose the wrong size, colour, strength etc.
  • They find the item cheaper elsewhere.

Refunds may not be provided on prescription items, pharmacy medicines or pharmacist only medicines, as the products are unable to be returned to stock or re-sold after leaving the premises. Storage conditions and therefore, effectiveness of the medication, are unable to be guaranteed once this has occurred.
Refunds must be given in the form of original payment.
Refunds and exchanges are given at the purchase price.

No Warranties

Subject to the following clause (Limitations of liability), GP Discount Pharmacy gives no warranty about, and disclaims all liability to you in respect of, the Website or any Products advertised or purchased through the Website. Without limiting the foregoing, GP Discount Pharmacy does not warrant that information displayed on the Website, including pricing and product information, is accurate or complete. Product manufacturers may provide an express warranty with their Products. In the event of faulty Products, GP Discount Pharmacy may direct you to the relevant manufacturer’s warranty claim procedure. To avoid doubt, all implied conditions, warranties and guarantees are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.

Limitations of Liability

Nothing in these Terms is intended to exclude or limit GP Discount Pharmacy’s obligations or liability to you which may not be excluded or limited by law, including statutory guarantees and obligations implied by the Australian Consumer Law or the Australian Competition and Consumer Act.
If GP Discount Pharmacy incurs any liability to you under or as a result of any such non-excludable provisions, then GP Discount Pharmacy’s liability is limited to (at GP Discount Pharmacy’s election) one of the following:

  • a) The replacement of the relevant Products or the supply of equivalent Products;
  • b) the repair of the relevant Products;
  • c) the payment of the costs of replacing the relevant Products, or acquiring equivalent Products; or
  • d) the payment of the costs of having the relevant Products repaired.


GP Discount Pharmacy collects and handles personal information of its customers in accordance with its privacy policy, which can be viewed at: Privacy Policy

Intellectual Property

All content displayed on the Website, including but not limited to text, graphics, logos, names and trade marks is the property of GP Discount Pharmacy, or the property of the relevant Product manufacturers, and is protected by copyright, trade mark and other intellectual property laws. No part of the Website may be reproduced without GP Discount Pharmacy’s express prior written permission.

Entire Agreement

The above Terms, as well as the terms of any product order, constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between GP Discount Pharmacy and you.

Governing Law and Jurisdiction

These Terms are governed by the law of Queensland. In the event of any dispute arising out of these Terms, all parties to that dispute hereby submit to the non exclusive jurisdiction of courts exercising jurisdiction there.

Price Match Guarantee

Our Price Match Guarantee ensures that if you find a cheaper advertised price on any stocked line, we will match it provided the following conditions are met:

  • The product is identical.Only prices of Australian retailers will be matched.
  • The competitor has the merchandise in stock and it is available for sale.
  • GP Discount Pharmacy has the stock in store.
  • You must have proof of the lower advertised price at the time of purchase.
  • Competitor’s prices will be deemed to be valid for no more than 30 days.
  • Verification of the lower price may only be used once.
  • A limit of 3 identical items may be purchased at the lower price.
  • No rainchecks available.

Sale Terms and Conditions

*Always read the label. Use only as directed. Incorrect use could be harmful. If symptoms persist please see your healthcare professional. **Prices are printed in good faith; we reserve the right to amend pricing due to manufacturing price rises or due to printing errors. Proof of current advertised price must be shown at time of purchase for price match to be honoured. Price match is only applicable to Australian Registered Pharmacies. ▲If you find a cheaper advertised price on any item instore we will match it. NHS prescriptions cannot be discounted. ***Limit of 3 catalogue products per customer. Limit of 1 scheduled medication per customer unless authorised by the pharmacist. ****Picture may show all variants available. Products may vary in each store. *****While stocks last, no rainchecks. #Savings based on RRP. RRP is manufacturer’s recommended retail price. Selected cosmetics only. Styles & shades may vary.